Prinz Hoteles, S.A. (hereinafter, "Prinsotel"), with a registered office at Calle Ter, 27, Polígono Son Fuster, 07009, Palma de Mallorca, CIF A-07190309, registered in the Companies Register of Mallorca, Volume 592, Folio 517, Page 13.080 1st Entry, e-mail email@example.com, is the controller of any data that you provide to us by any of the enabled means and processes.
The data that we request from our customers/users are in general mandatory (unless otherwise specified in the required field) in order to fulfil the established purposes. In this sense, if they are not provided, or incorrectly provided, your requests may not be answered.
If you have any doubts or queries, please contact our Data Protection Officer (DPO) by writing to the email address firstname.lastname@example.org.
Hotel Mal Pas, S.L., with a registered address at Calle Ter, 27, Polígono Son Fuster, 07009, Palma de Mallorca, and with Tax ID number (CIF) B-07754781.
Caleta Club, S.A., with a registered address at Calle Ter, 27, Polígono Son Fuster, 07009, Palma de Mallorca, and with Tax ID number (CIF) A-07190291.
Apartamentos Zenit, S.A., with a registered address at Calle Ter, 27, Polígono Son Fuster, 07009, Palma de Mallorca, and with Tax ID number (CIF) A-07123441.
Legitimacy: Processing necessary for the fulfilment of the legitimate interests of Prinsotel, with the aim of offering services that best meet the expectations and desires of customers.
Without prejudice to the foregoing, users who wish to unsubscribe from receiving commercial communications may do so at any time and free of charge by sending an e-mail to the following address: email@example.com, following the instructions specified below, in addition to the indications to be specified in each commercial communication.
Sending of offers and promotions about products and services offered by Prinsotel, as well as sending our Newsletter.
Legitimacy: This processing will only be carried out if the user has given his/her consent to Prinsotel by marking the corresponding option.
Legitimacy: This processing will only be performed if the user has given his/her consent to the Prinsotel Group by sending the word YES to confirm his/her subscription to the program.
Prinsotel may use personal information about customers to
deal with requests, applications, complaints or queries that
Legitimacy: Execution of the service provision contract with our customers.
Prinsotel will send quality surveys for the purpose of assessing levels of user satisfaction with, and obtaining user opinions about the contracted products and/or services, thereby allowing it to continuously improve the provision of its services.
Legitimacy: Processing based on Prinsotel’s legitimate interest.
Any personal data that are provided shall be stored for the duration of the contractual relationship with our customers, as well as for the time necessary for fulfilling the aforementioned purposes or any applicable legal obligations.
Data for sending commercial communications shall be stored for as long as the customers do not revoke their consent or oppose the consent that they have given. However, any withdrawal of consent shall not affect the legitimacy of any processing performed previously.
Prinsotel undertakes to respect the confidentiality of customer personal data, and to guarantee the exercising of their rights, which may be exercised by completing and sending the corresponding form that can be found on the website of the Spanish Data Protection Agency (“rights”) to the email address firstname.lastname@example.org. Prinsotel may request a copy of an identification document, if deemed necessary in order to identify the customers. Customers have the following particular rights, irrespective of the purpose or legal basis for the processing of customer data by Prinsotel:
Right of access: to obtain confirmation as to the type of personal data on customers that we process, and to access them.
Right of rectification: to request the modification of any incorrect personal data, or their completion if they are incomplete.
Right of erasure: to request the erasure of personal data if, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Right of restriction: to request the restriction of data processing, in which case they will only be stored for making or defending against claims.
Right of portability: to receive
Right of opposition: to oppose personal data being processed on the basis of public or legitimate interest pursued by Prinsotel, including profiling, or requesting the termination of commercial communications.
Automated individual decisions. To
not be subject to a decision based solely on automated processing, including
profiling, which has legal effects on users or significantly affects them in a
similar way. However, it will not be possible to exercise this right if the
decision is necessary for concluding or executing a contract between the
customers and Prinsotel
Right to file a complaint. To present a complaint to the corresponding control authority.
Cookies are files sent to your browser through a web server for the purpose of logging user activities during their browsing time.
The cookies used by Prinsotel are only associated with anonymous users and their computers and do not in themselves provide personal data about users.
In any case, the cookies that are used are of a temporary nature, with the sole purpose of making their subsequent transmission more efficient. None of the cookies used on the Website will be valid for more than two years.
Users can configure their browser to receive notifications when cookies are received and to prevent them from being installed on their computers.
This notwithstanding, by deleting or disabling cookies, users risk not being able to access certain functionalities.
Types of cookies used by Prinsotel:
Technical cookies: Allow users to browse the web and use its different functionalities.
Analytical cookies: To quantify the number of users visiting the website. These cookies allow measurements and analyses of how users browse the Website.
This information allows Prinsotel to continuously improve its services and the booking experience of its users.
Personalization cookies: When users are browsing or booking through the Website, the Website will save their preferences (e.g. their location or language preference). Thanks to these cookies, it is possible to offer a simpler, easier and more personalised browsing experience to users.
Advertising cookies: These cookies are used to display relevant advertisements to users. They also limit the number of times each user views an advertisement and help Prinsotel to measure the effectiveness of its advertising campaigns.
To revoke the consent, customers are able to disable cookies by changing their browser settings.